Privacy Policy

This privacy statement is effective as of August 1, 2020. Please note that this privacy statement will regularly be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws.

Who we are

This Privacy Policy is designed to help you understand how The Silver Wall collects and use the information you decide to share, and help you make informed decisions when providing personally identifying information as a visitor or registered user at our website accessible at  and domains that point to this Privacy Policy (collectively, “Site”), while using our various services, or while accessing or using other Site features such as through email subscriptions to receive news and updates.

By accessing the Site, using our services or Site features, or by providing us with your personally identifying information, you are accepting the practices and policies described in this Privacy Policy. Our Privacy Policy may change from time to time, and any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice.

Our Privacy Policy does not apply to services offered by other companies or individuals, including third-party services used by The Silver Wall, or third-party websites accessed through the Site. For these third-party websites and services, we encourage you to familiarize yourself with the applicable third-party privacy policies. If The Silver Wall makes use of the services of third parties that process your personal data, The Silver Wall shall use only processors providing sufficient guarantees to ensure the protection of your rights.

If you have questions or concerns regarding the Privacy Policy, to update your information maintained by The Silver Wall, or to address any other inquiry regarding our privacy practices, please contact us.

Which personal data do we gather?

The Silver Wall collects personal data at the Site in two ways: (1) directly (for example, when you provide personal data to sign up for a newsletter or register to comment on a forum website); and (2) indirectly (for example, through the Site’s technology).

We may collect and process the following personal data:

  • Personal data that you provide by filling in forms on the Site. This includes registering to use the website, subscribing to services, newsletters and alerts, registering for a conference or requesting a white paper or further information. Pages that collect this type of personal data may provide further information as to why your personal data are needed and how it will be used. It is completely up to you whether you want to provide it.
  • If you contact us, we may keep a record of that correspondence.
  • We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Any postings, comments or other content that you upload or post to a The Silver Wall website.
    • If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. Visitor comments may be checked through an automated spam detection service.
    • For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
  • The Site collects personal data about your computer, including (where available) your IP address, operating system and browser type, for system administration, to filter traffic, to look up user domains and to report on statistics.
  • Details of your visits to the Site, the pages you view and resources you access or download, including but not limited to, traffic data, location data, weblogs and other communication data.

Do we include (links to) websites and programs of third parties?

The Site may include:

  • Links to and from the sites of our partners, advertisers and affiliates.
  • Certain programs (widgets and apps) of third parties. Where this is the case, note that such third parties may process your personal data collected through such programs for their own purposes.

We do not accept any responsibility or liability for such third parties’ sites or programs. Please check such third parties’ terms of use and privacy statements before using and providing any information to such third parties’ sites and programs.

How do we use personal data that we collect from the Site?

We respect your privacy, and value the information you share with us. The Silver Wall will not use, process, sell, rent, or share with a third party any personally identifiable information other than as permitted by (i) the Privacy Policy (including for example by using such data in the aggregate), (ii) the relevant laws or regulations, or (iii) specifically requested or authorized by you when accessing or using our software and related services, for example to render or complete the services requested or authorized by you.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

We may share your personally identifiable information with data processors, vendors, or contractors in order to provide you with a requested service or transaction, such as to provide email newsletters. For example, to provide you with email newsletters we must share your personally identifiable information with our email newsletter service provider. We also use information collected from cookies and other identifiers to improve your user experience and the quality of our services.

We may collect and share personally identifiable information when we have a good faith belief that access, use, or disclosure of such information is reasonably necessary to satisfy any applicable law, rule, regulation, or enforceable governmental or administrative request, enforce our applicable Terms of Service, including investigation of potential violations, detect, prevent, or address fraud, security or technical issues, or protect against harm to the rights, property or safety of The Silver Wall, our users, or the public.

Our use of information other than for the purpose of completing a requested transaction or service is on an opt-in basis. This means that you will not receive communications from us unless you have given us affirmative permission to receive such communications. Our email communications all include links enabling you to opt out of further email solicitations, or you may contact us with your comments and inquiries at

Is My Information Shared With Other Companies?

We share personally identifiable information with third parties only to the extent necessary to render services you have requested or authorized, for example to trusted business partners who process information on our behalf.

We may also provide you with access to third-party applications, such as gadgets or extensions, through the Site. Any information collected when you enable a third-party application on the Site is processed under our Privacy Policy, but any information collected by a third-party application provider is governed by their privacy policies.

We may also share your personally identifiable information with third parties if we have a good faith belief that access to or use of this information, or the preservation or disclosure of this information, is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request; to enforce our Terms of Service, including for investigation of possible violations; detect, prevent, or otherwise remedy fraud, security threats or breaches, or other technical issues; and to prevent harm to the personal or property rights of The Silver Wall, or other third parties, as permitted by applicable laws.

The Silver Wall is neither responsible nor liable for the processing of your personal data by third parties. To the extent that a third party processes your personal data as a data processor of The Silver Wall, The Silver Wall will conclude a processor agreement with such party that meets the requirements set out in the relevant laws and regulations. We will require that third-party processors agree to process such information based on our instructions and in compliance with our Privacy Policy, the relevant laws and regulations, and any other appropriate confidentiality and security measures.

How Do I Access Or Change My Personal Information?

To provide our services, we need to store your personal information when accessing or using our services. You can update the personal information for your account by contacting us.

When updating your personal information, we may ask you to verify your identity before we act on your request and, at our discretion, we may reject requests that are unreasonably repetitive, require disproportionate technical effort or are impractical, or risk the privacy rights of other users. We may not immediately delete copies of your outdated information from our servers and may not remove all outdated information from our backup systems after you delete this information. This residual retention period is necessitated to protect our information servers from accidental or malicious loss of data.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Retention Period

The Silver Wall will not store your data any longer than is necessary to achieve the purposes stated in this Privacy Policy or to comply with the relevant laws and regulations.

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a site and allow a site to recognize your device. The Silver Wall uses cookies on the Site.

How do we use cookies (and other tracking technologies)?

In some instances, we may collect aggregate data through cookies, pixel tags, web beacons, and other anonymous identifiers. We may associate this usage data with personally identifying information. The majority of web browsers accept cookies and similar files, but you can usually change the browser settings to prevent this. However, if you do so, some functionality of our site may be impaired or lost, particularly any site customization features.

We use cookies to analyze your IP and browser information to determine what is most effective about the Site, to help us identify ways to improve it and, eventually, to determine how we can tailor the Site to make it a more positive and relevant user experience.

The Site may provide links to third-party websites that are outside of our control and not covered by our Privacy Policy. We encourage you to review the privacy policies posted on these (and all) websites to learn about those websites’ policies and practices with respect to your personally identifying information.

If you visit our login page of the Site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Articles on the Site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

By using our Site, you agree that we can place cookies and other similar technologies on your device.

You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that this may affect the functionality of the Site.

Do we send targeted e-mails?

We send commercial e-mail to individuals at our clients or other companies with whom we want to develop or maintain a business relationship in accordance with applicable marketing laws. Our targeted e-mail messages typically include web beacons, cookies, and similar technologies that allow us to know whether you open, read, or delete the message, and links you may click. When you click a link in a marketing e-mail you receive from The Silver Wall, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site.

Targeted e-mails from The Silver Wall may include additional data privacy information, as required by applicable laws.

Do we maintain Customer Relationship Management (CRM) databases?

Like most companies, The Silver Wall uses customer relationship management (CRM) database technology to manage and track our marketing efforts. Our CRM databases include personal data belonging to individuals at our clients and other companies with whom we already have a business relationship or want to develop one. The personal data used for these purposes includes relevant business information, such as: contact data, publicly available information (e.g. board membership, published articles, press releases, your public posts on social media sites if relevant for business purpose), your responses to targeted e-mail (including web activity following links from our e-mails), website activity of registered users of our website, and other business information included by The Silver Wall professionals based on their personal interactions with you. If you wish to be excluded from our CRM databases, please contact us.

Do we combine and analyze personal data?

We may combine data from publicly available sources, and from our different e-mail, website, and personal interactions with you (this includes information collected across our different websites such as our careers and corporate sites and information collected when you sign-up or log on to our sites or connect to our sites using your social media credentials). We combine this data to better assess your experience with The Silver Wall and to perform the other activities described throughout our privacy policy.

What are your rights regarding marketing communications?

You can exercise your right to prevent marketing communications to you by checking certain boxes on the forms we use to collect your personal data, or by utilizing opt-out mechanisms in e-mails we send to you. You can also exercise the right to discontinue marketing communications to you, or to have your personal data removed from our customer relationship management (CRM) databases at any time by contacting us. In such cases, we will retain minimum personal data to note that you opted out in order to avoid contacting you again.

Specific Information For Personal Data Collected From Persons In The European Union

The Silver Wall’s services are presumed to be hosted on servers located within the United States. You consent to this storage and processing of your personal information in the United States by accessing or using our services.

Processing personal data of persons in the European Union will always be carried out in compliance with the General Data Protection Regulation (GDPR, EU Regulation 2016/679). This means that you have several rights as a person in the European Union with regard to the processing of your personal data. The following overview summarizes these rights in general terms.

Access: You have the right to request information about your own personal data that is collected and processed by The Silver Wall.

Rectification: If your own personal data is inaccurate of incomplete, you have the right to request a rectification.

Objection and Erasure: You have the right to object to the processing of your personal data and to request for an erasure of your personal data processed by The Silver Wall.

Restriction of processing: You have the right to request a restriction of the processing of your personal data in the situations regulated by article 18 of the GDPR. For example, if the processing is unlawful but you oppose erasure for legitimate reasons.

Data portability: When the processing is carried out by automated means and is based on your consent or based on an agreement, the personal data which you have provided shall be presented to you in a structured, commonly-used and machine-readable format and you have the right to transmit the collected data to another controller.

Withdrawal of consent: When you have given consent for the processing of your personal data, you can at any time withdraw your consent.

For a complete overview, The Silver Wall refers to the text of the GDPR. Upon request, The Silver Wall will provide you more specific information based on the specific facts of your case.

All requests can be submitted via and will be taken care of within reasonable time. Your request will be followed up, except when The Silver Wall has a legitimate reason not to do so (for example, when the processing is legitimate and/or The Silver Wall has a legitimate interest in processing the data, like when the personal data is needed to comply with obligations by contract or law or for a legal action).

You may bring any complaint with respect to our collection or use of your personal information under this Privacy Policy directly to our attention, in which case we will endeavor to respond to your complaint within one month of receipt. This period may be extended by two further months if necessary. If your complaint is not resolved to your satisfaction through our internal dispute resolution efforts, you may seek independent recourse to investigate and resolve your complaint. You may submit such complaints to your national data protection authority, or to binding arbitration provided through a neutral dispute resolution provider. The Silver Wall may refer unresolved privacy complaints to the independent BBB Privacy Shield Program as administered by the Council of Better Business Bureaus.

The Silver Wall’s Information Security & Compliance Practices

We store your personal data on a secure cloud server that is shielded from outside access by a firewall. We practice safety procedures intended to ensure, as far as possible, the security and integrity of all our information, including your personally identifying information. However, no system or information can ever be fully protected against every possible hazard. As a result, we cannot assure or warrant the security or privacy of any information you provide to us and, accordingly, you do so at your own risk.

COPPA Disclaimer

The Children’s Online Privacy Protection Act (COPPA) was created to protect children under the age of thirteen from unsuspecting practices related to collecting, using, or disclosing any information about them. Our services are neither intended nor directed for use by children under the age of thirteen. The Silver Wall does not knowingly accept, collect, maintain or use any information from any child under the age of thirteen, and if a child whom The Silver Wall knows or suspects to be under the age of thirteen sends personal information to us online, we will only use that information to respond directly to that child, notify the parents, or seek parental consent.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.